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During a House Oversight Committee hearing last month on the preservation of White House records, an indignant Rep. Darrell Issa (R-Calif.), a frequent critic of Chairman Henry Waxman's investigations, did his best to play down the extent of the Bush administration's now well-documented email archiving problems. Defending the White House's decision to switch from the Lotus Notes-based archiving system used by the Clinton administration, Issa compared the the software to "using wooden wagon wheels" and Sony Betamax tapes. To observers of the missing emails controversy, Issa's comments seemed little more than an attempt to deflect blame from the White House for replacing a working system for archiving presidential records with an ad hoc substitute. But to IT professionals who use Lotus at their companies, Issa's remarks seemed controversial, if not downright slanderous. Now, according to an executive at IBM, the software's manufacturer, the California congressman has apologized for his characterization of Lotus and offered to correct the congressional record.
"Following the hearing, several Lotus customers and partners contacted me expressing concern over the way that Lotus Notes was characterized in those hearings," the executive, Ed Brill, wrote on his blog. "The sequence of events that followed... was quite dramatic for me, even after 20 years in the industry—I ended up on the phone with Congressman Darrel [sic] Issa, who could not have been nicer or more understanding of what issues were raised by his comments."