Do Not Call


From the LA Times this morning:

Satellite television provider DirecTV Inc. agreed to pay $2.31 million to settle charges that it made more than 1 million calls to its customers who had — as was their right — placed themselves on a Do Not Call list, the Federal Trade Commission said Thursday.

And why did the company make the calls? To ask the customers to remove themselves from the list, the agency said.

I’ve been getting daily recorded calls for the past couple of months telling me that THIS IS MY LAST CHANCE to reduce my credit card interest rates.  Finally, instead of hanging up immediately, I decided to listen to the whole spiel and get through to an operator to ask to be taken off their list.  The first one hung up on me.  The next day I tried again.  The operator said “Thank you sir” and then hung up.  The next day I tried yet again.  Finally, I got an operator who actually acknowledged my existence.  And the calls stopped.

That was two weeks ago.  Yesterday the calls started again, though I haven’t gotten one yet today.  Apparently, then, the lesson is that it takes three tries to get credit card companies to leave you alone, and even at that they only leave you alone for two weeks.  $2.31 million is too good for these people.

(And anyway, as my credit card company ought to know, I don’t carry a balance on my card.  So I don’t care about my interest rate anyway.  Idiots.)

DOES IT FEEL LIKE POLITICS IS AT A BREAKING POINT?

Headshot of Editor in Chief of Mother Jones, Clara Jeffery

It sure feels that way to me, and here at Mother Jones, we’ve been thinking a lot about what journalism needs to do differently, and how we can have the biggest impact.

We kept coming back to one word: corruption. Democracy and the rule of law being undermined by those with wealth and power for their own gain. So we're launching an ambitious Mother Jones Corruption Project to do deep, time-intensive reporting on systemic corruption, and asking the MoJo community to help crowdfund it.

We aim to hire, build a team, and give them the time and space needed to understand how we got here and how we might get out. We want to dig into the forces and decisions that have allowed massive conflicts of interest, influence peddling, and win-at-all-costs politics to flourish.

It's unlike anything we've done, and we have seed funding to get started, but we're looking to raise $500,000 from readers by July when we'll be making key budgeting decisions—and the more resources we have by then, the deeper we can dig. If our plan sounds good to you, please help kickstart it with a tax-deductible donation today.

Thanks for reading—whether or not you can pitch in today, or ever, I'm glad you're with us.

Signed by Clara Jeffery

Clara Jeffery, Editor-in-Chief

We Recommend

Latest

Sign up for our newsletters

Subscribe and we'll send Mother Jones straight to your inbox.

Get our award-winning magazine

Save big on a full year of investigations, ideas, and insights.

Subscribe

Support our journalism

Help Mother Jones' reporters dig deep with a tax-deductible donation.

Donate

Share your feedback: We’re planning to launch a new version of the comments section. Help us test it.