Is Zuckerberg San Francisco General Hospital Ripping Off Sick People?

I couldn't find a usable picture of Zuckerberg San Francisco General Hospital, but how about a nice picture of the Golden Gate Bridge instead?Rieger Bertrand/Hemis/ZUMA

Fight disinformation: Sign up for the free Mother Jones Daily newsletter and follow the news that matters.

Sarah Kliff has been collecting hospital bills over the past year, and for the past couple of weeks she’s zoomed in on emergency room services at Zuckerberg San Francisco General Hospital, which are considerably higher than other hospitals in the area. Why are they so high? No one really seems to have a good answer, but the closest we’ve gotten is that SF General is required to provide lots of indigent and Medicaid services, which don’t pay much, and they have to make up for that with higher prices for people covered by private insurance.

I guess that sounds reasonable. But it got me curious about how much private patients are charged compared to indigent/Medicaid patients. This is for the entire hospital, not just emergency care, but here it is:

Kinda weird. Traditional private patients are charged, on average, $3,322 per day while private patients with managed care plans are charged $6,177. You can see the same huge disparity between Medicare and Medicare Advantage. And generally speaking, Medicaid patients are charged more than average, while traditional private patients are charged about the same as both indigent patients and traditional Medicare patients, even though this hospital is out-of-network with all insurers.

Overall, indigent patients make up less 1 percent of total patients, and private patients make up about 15 percent. These numbers are small enough that they hardly matter. Nearly 85 percent of all patients are either Medicare or Medicaid.

I can’t really make much sense out of this. The bottom line, however, is that SF General claims to lose money in every department except two: ER and lab tests, which break even. Their net loss for the year was $193 million. It’s all very confusing.

But I have a question: If SF General is really charging private patients sky-high prices in its ER, are there loads of private patients complaining about this? You’d think there would be. Are insurance companies outraged? You’d think they would be too. So why haven’t we heard many stories from them?

WE'LL BE BLUNT.

We have a considerable $390,000 gap in our online fundraising budget that we have to close by June 30. There is no wiggle room, we've already cut everything we can, and we urgently need more readers to pitch in—especially from this specific blurb you're reading right now.

We'll also be quite transparent and level-headed with you about this.

In "News Never Pays," our fearless CEO, Monika Bauerlein, connects the dots on several concerning media trends that, taken together, expose the fallacy behind the tragic state of journalism right now: That the marketplace will take care of providing the free and independent press citizens in a democracy need, and the Next New Thing to invest millions in will fix the problem. Bottom line: Journalism that serves the people needs the support of the people. That's the Next New Thing.

And it's what MoJo and our community of readers have been doing for 47 years now.

But staying afloat is harder than ever.

In "This Is Not a Crisis. It's The New Normal," we explain, as matter-of-factly as we can, what exactly our finances look like, why this moment is particularly urgent, and how we can best communicate that without screaming OMG PLEASE HELP over and over. We also touch on our history and how our nonprofit model makes Mother Jones different than most of the news out there: Letting us go deep, focus on underreported beats, and bring unique perspectives to the day's news.

You're here for reporting like that, not fundraising, but one cannot exist without the other, and it's vitally important that we hit our intimidating $390,000 number in online donations by June 30.

And we hope you might consider pitching in before moving on to whatever it is you're about to do next. It's going to be a nail-biter, and we really need to see donations from this specific ask coming in strong if we're going to get there.

payment methods

WE'LL BE BLUNT.

We have a considerable $390,000 gap in our online fundraising budget that we have to close by June 30. There is no wiggle room, we've already cut everything we can, and we urgently need more readers to pitch in—especially from this specific blurb you're reading right now.

We'll also be quite transparent and level-headed with you about this.

In "News Never Pays," our fearless CEO, Monika Bauerlein, connects the dots on several concerning media trends that, taken together, expose the fallacy behind the tragic state of journalism right now: That the marketplace will take care of providing the free and independent press citizens in a democracy need, and the Next New Thing to invest millions in will fix the problem. Bottom line: Journalism that serves the people needs the support of the people. That's the Next New Thing.

And it's what MoJo and our community of readers have been doing for 47 years now.

But staying afloat is harder than ever.

In "This Is Not a Crisis. It's The New Normal," we explain, as matter-of-factly as we can, what exactly our finances look like, why this moment is particularly urgent, and how we can best communicate that without screaming OMG PLEASE HELP over and over. We also touch on our history and how our nonprofit model makes Mother Jones different than most of the news out there: Letting us go deep, focus on underreported beats, and bring unique perspectives to the day's news.

You're here for reporting like that, not fundraising, but one cannot exist without the other, and it's vitally important that we hit our intimidating $390,000 number in online donations by June 30.

And we hope you might consider pitching in before moving on to whatever it is you're about to do next. It's going to be a nail-biter, and we really need to see donations from this specific ask coming in strong if we're going to get there.

payment methods

We Recommend

Latest

Sign up for our free newsletter

Subscribe to the Mother Jones Daily to have our top stories delivered directly to your inbox.

Get our award-winning magazine

Save big on a full year of investigations, ideas, and insights.

Subscribe

Support our journalism

Help Mother Jones' reporters dig deep with a tax-deductible donation.

Donate