January 28, 1997

CYBERsitter Correspondence Round 2

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The MoJo Wire:

To: bmilburn@solidoak.com
From: Jennifer Hattam
Subject: CYBERsitter blocking policy question
Date: Mon, 27 Jan 1997

Mr. Milburn,

It has been reported to The MoJo Wire that CYBERsitter is currently blocking The Ethical Spectacle (http://www.spectacle.org). Please let me know if this is correct, and if so, which part of your policy they violated (i.e. why are they being blocked?).

Thank you in advance for your reply.

Jennifer Hattam
MoJo Wire Fellow

Solid Oak’s response:

From: terminator@solidoak.com (The Terminator)
To: Jennifer Hattam
Organization: Solid Oak Software, Inc.
Subject: Re: CYBERsitter blocking policy question
Date: Mon, 27 Jan 1997

Dear Sender,

Unfortunately, we do not accept unsolicited e-mail that is intended to be harassing, is politically motivated, or in any way offensive to the employees at Solid Oak Software.

Therefor[sic], we will appreciate your cooperation in not contacting this company again regarding these issues.

What we can tell you is that CYBERsitter has absolutely no "hidden political agenda", regardless of what our critics might try to claim. The site in question is blocked by CYBERsitter simply because it publishes or maintains links to other sites that publ[sic]

When a customer purchases our product, they have every right to expect and demand that reasonable efforts be expended on our part to insure that once CYBERsitter is installed, its operation be as secure as possible.

Any site that publishes information that lessens the value of our product to our customers, or makes an overt effort to subvert parental rights to supervise and control the on-line activities of their minor children, will be blocked.

Thank-you

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WE'LL BE BLUNT

It is astonishingly hard keeping a newsroom afloat these days, and we need to raise $253,000 in online donations quickly, by October 7.

The short of it: Last year, we had to cut $1 million from our budget so we could have any chance of breaking even by the time our fiscal year ended in June. And despite a huge rally from so many of you leading up to the deadline, we still came up a bit short on the whole. We can’t let that happen again. We have no wiggle room to begin with, and now we have a hole to dig out of.

Readers also told us to just give it to you straight when we need to ask for your support, and seeing how matter-of-factly explaining our inner workings, our challenges and finances, can bring more of you in has been a real silver lining. So our online membership lead, Brian, lays it all out for you in his personal, insider account (that literally puts his skin in the game!) of how urgent things are right now.

The upshot: Being able to rally $253,000 in donations over these next few weeks is vitally important simply because it is the number that keeps us right on track, helping make sure we don't end up with a bigger gap than can be filled again, helping us avoid any significant (and knowable) cash-flow crunches for now. We used to be more nonchalant about coming up short this time of year, thinking we can make it by the time June rolls around. Not anymore.

Because the in-depth journalism on underreported beats and unique perspectives on the daily news you turn to Mother Jones for is only possible because readers fund us. Corporations and powerful people with deep pockets will never sustain the type of journalism we exist to do. The only investors who won’t let independent, investigative journalism down are the people who actually care about its future—you.

And we need readers to show up for us big time—again.

Getting just 10 percent of the people who care enough about our work to be reading this blurb to part with a few bucks would be utterly transformative for us, and that's very much what we need to keep charging hard in this financially uncertain, high-stakes year.

If you can right now, please support the journalism you get from Mother Jones with a donation at whatever amount works for you. And please do it now, before you move on to whatever you're about to do next and think maybe you'll get to it later, because every gift matters and we really need to see a strong response if we're going to raise the $253,000 we need in less than three weeks.

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