Caucus Reporting Errors Send Democrats Back to the Paper Trail

“What’s happening in Iowa is exactly why Internet voting is far from ready for prime time.”

Kevin E. Schmidt/Quad-City Times via ZUMA Wire

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The Iowa Democratic Party caucus results remained unknown early into Tuesday morning, with state party officials blaming “inconsistencies” in reporting. Meanwhile precinct-based volunteers responsible for administering the contest slammed the party’s caucus-result reporting app and complained of problems they had calling numbers in for tabulation.

A state party spokesperson said the party found “inconsistencies” in numbers they were receiving from precincts and were now using “photos of results and a paper trail” to determine valid results. The statement defended the party’s software and its security, adding that it was “simply a reporting issue, the app did not go down and this is not a hack or an intrusion. The underlying paper trail is sound and will simply take time to further report the results.”

The explanation didn’t mollify Joe Biden’s campaign. In a letter sent to the Iowa Democratic Party’s executive leadership, the former vice president’s campaign said it was clear both the app and the party’s backup phone reporting system “failed” statewide. 

“We believe that the campaigns deserve full explanations and relevant information regarding the methods of quality control you are employing, and an opportunity to respond, before any official results are released,” Dana Remus, the campaign’s general counsel, wrote in a letter.

The app was supposed to “make it easier and faster to report results from some 1,700 caucus cites,” the Wall Street Journal reported in January. Troy Price, the state party’s chair, told the paper that he was “confident in the security systems we have in place,” and several caucus organizers said they were looking forward to using it.

Shawn Sebastian, a precinct secretary from Ames, told Mother Jones late Monday night that several volunteers who were involved in running caucuses in his area had told him the weekend before the caucus “that the app was not working and I was generally given the advice to call in the results.” He added that “multiple people had tried downloading it and it didn’t work.”

In television interviews, Sebastian said he’d tried to call results in to the state party and was left on hold for more than two hours.

Alex Halderman, one of the country’s foremost election security experts, said that Iowa’s experience should be instructive to those who claim—against election security experts’ repeated warnings—that elections can be reliably and safely conducted online.

“The takeaway is that it’s a big embarrassment when a reporting system like this falls over, but we least we’ll know the result eventually,” Halderman told Mother Jones late Monday night. “Imagine if instead they were voting online, or by phone, and had similar issues?  We might never know the result, or have to scrap the whole contest and start over.”

“Complex computer systems are difficult to get right, especially when they have to be secure and they have to work at scale on one particular day,” he said. “What’s happening in Iowa is exactly why Internet voting is far from ready for prime time.”

Listen to Mother Jones’ Ari Berman and Tim Murphy discuss the fallout from the Iowa voting debacle on this week’s special early edition of the Mother Jones Podcast:

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In "This Is Not a Crisis. It's The New Normal," we explain, as matter-of-factly as we can, what exactly our finances look like, why this moment is particularly urgent, and how we can best communicate that without screaming OMG PLEASE HELP over and over. We also touch on our history and how our nonprofit model makes Mother Jones different than most of the news out there: Letting us go deep, focus on underreported beats, and bring unique perspectives to the day's news.

You're here for reporting like that, not fundraising, but one cannot exist without the other, and it's vitally important that we hit our intimidating $390,000 number in online donations by June 30.

And we hope you might consider pitching in before moving on to whatever it is you're about to do next. It's going to be a nail-biter, and we really need to see donations from this specific ask coming in strong if we're going to get there.

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WE'LL BE BLUNT.

We have a considerable $390,000 gap in our online fundraising budget that we have to close by June 30. There is no wiggle room, we've already cut everything we can, and we urgently need more readers to pitch in—especially from this specific blurb you're reading right now.

We'll also be quite transparent and level-headed with you about this.

In "News Never Pays," our fearless CEO, Monika Bauerlein, connects the dots on several concerning media trends that, taken together, expose the fallacy behind the tragic state of journalism right now: That the marketplace will take care of providing the free and independent press citizens in a democracy need, and the Next New Thing to invest millions in will fix the problem. Bottom line: Journalism that serves the people needs the support of the people. That's the Next New Thing.

And it's what MoJo and our community of readers have been doing for 47 years now.

But staying afloat is harder than ever.

In "This Is Not a Crisis. It's The New Normal," we explain, as matter-of-factly as we can, what exactly our finances look like, why this moment is particularly urgent, and how we can best communicate that without screaming OMG PLEASE HELP over and over. We also touch on our history and how our nonprofit model makes Mother Jones different than most of the news out there: Letting us go deep, focus on underreported beats, and bring unique perspectives to the day's news.

You're here for reporting like that, not fundraising, but one cannot exist without the other, and it's vitally important that we hit our intimidating $390,000 number in online donations by June 30.

And we hope you might consider pitching in before moving on to whatever it is you're about to do next. It's going to be a nail-biter, and we really need to see donations from this specific ask coming in strong if we're going to get there.

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