Water Really is More Important Than Money

| Fri Apr. 27, 2012 1:54 PM EDT

Burt Likko has today's Complaint of the Day™:

Why is it that I need to create a not-less-than-twelve-character username, consisting of at least one capital letter, at least one lowercase letter, at least one punctuation symbol, and at least one number, and then create a unique password of not less than twelve characters, also consisting of at least one capital letter, at least one lowercase letter, at least one punctuation symbol, and at least one number, and go through a 258-bit double-encryption process to get my water bill from the County of Los Angeles online?

Impressive! Congratulations, DWP! I just went through my annual ritual of changing all my online passwords because, you know, it seems like a good idea, right? And I didn't find a single site that wouldn't accept an 8-character password with at least one uppercase letter, one lowercase letter, and one number. That includes three or four passwords for various financial institutions. But I guess water is super special or something.

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