MOJO VIDEO: Inside a National Election Hotline Call Center

Get your news from a source that’s not owned and controlled by oligarchs. Sign up for the free Mother Jones Daily.


Election Protection is a coalition of voting rights groups that, as I mentioned in this space yesterday, is hosting the nation’s premier voter hotline — 1-866-OUR-VOTE. Yesterday, I visited the org’s national command center in downtown Washington DC, where trained volunteers were handling phone calls by the thousands from voters seeking information or reporting problems. As you can see on Election Protection’s online database of voter reports, the volunteers received more than 10,000 calls by 9:20 am today. A new report is added every few seconds, in real time.

Officials from Election Protection were kind enough to give me an explanation of how they do what they do, and what challenges remain in their way. Have a look.

Election Protection is blasting reporters with some of the worst voting problems it is seeing around the country today. After the jump, a collection:

VIRGINIA: Polling place problems are widespread across the state of Virginia. We’re hearing directly from over ten locations all across the state, including Richmond, Portsmouth, Lynchburg, Chesapeake, Vienna and Virginia Beach.

Some of the most common problems reported are long lines, which experts have expected. However, polling machines and ballot boxes are not functioning properly in several locations and some voters are reporting there have been no offers of paper ballots. Some polling places were not open as of 7am.

PENNSYLVANIA: We are receiving reports from multiple polling places in Philadelphia that voting machines are out of order or did not arrive at the location. This is causing long lines–we received one report that a line has reached more than 500 people.

If 50% or fewer of the voting machines are working, polling officials must provide paper ballots to voters. We are monitoring this trend and investigating each report.

Update on PA: Local election officials are deputizing trained Election Protection volunteers because pollworkers in Pittsburgh are overwhelmed by the crush of voters.

OHIO: Election Protection has received reports from numerous polling locations in Columbus that are experiencing severe problems with voting machines, resulting in long lines. In some places, none of the machines are working.

FLORIDA: Developing story: Tallahassee voters show up to polls, only to find ballots are missing.

(Photo by flickr user Barack Obama used under a Creative Commons license.)

What’s independent journalism worth to you?

Our news will always be free to read, watch, and listen to online. But what is its value?

Unbiased reporting on the issues that billionaire-owned newsrooms won’t touch. Fearless research into the dark corners of government and corporations. Ferociously fact-checked news that focuses on the facts, and the facts alone.

It IS free for you and every reader, viewer, and listener to utilize. But it’s not free for our team to make. So, what’s it worth to you? Let us know by making a donation: Make a one-time donation today to support this work. Or make a monthly sustaining donation to help us plan for the future.

Whatever you choose, know that you’re supporting more independent, investigative journalism in a time when we need it most.

What’s independent journalism worth to you?

Our news will always be free to read, watch, and listen to online. But what is its value?

Unbiased reporting on the issues that billionaire-owned newsrooms won’t touch. Fearless research into the dark corners of government and corporations. Ferociously fact-checked news that focuses on the facts, and the facts alone.

It IS free for you and every reader, viewer, and listener to utilize. But it’s not free for our team to make. So, what’s it worth to you? Let us know by making a donation: Make a one-time donation today to support this work. Or make a monthly sustaining donation to help us plan for the future.

Whatever you choose, know that you’re supporting more independent, investigative journalism in a time when we need it most.

We Recommend

Latest

Sign up for our free newsletter

Subscribe to the Mother Jones Daily to have our top stories delivered directly to your inbox.

Get our award-winning magazine

Save big on a full year of investigations, ideas, and insights.

Subscribe

INDEPENDENT. BECAUSE OF YOU.

Mother Jones has no billionaires calling the shots—just readers like you making fearless reporting possible

Donate