October 5, 2023

“X” Axed Headlines. That Sucks For Accessibility.

Sen. Ed Markey has called out Elon Musk’s “disregard for the needs of disabled people.”

A photo pairing of Elon Musk, right, and a smart phone, left, which shows Elon Musk's X profile

ANP/Zuma; Maxppp/Zuma

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Yet again, X, the social media firm formerly known as Twitter, has gone through an abrupt design change. As of Wednesday, users can no longer see headlines to links shared on the platform. While it’s a blow to news sites, the change also hampers the site’s accessibility to screen readers, software that people who are blind or have low vision use to read text and other features of web pages.

Alexa Heinrich, creator of resource and education hub Accessible Social, says Musk’s latest update “further proves that the platform does not prioritize accessibility anymore.”

Now, when a screen-reader user encounters a link, “all their device says…is ‘link, image,'” Heinrich explains. That lack of descriptive information, she says, is “horrible for accessibility and user experience in general.”

The oversight is perhaps not that surprising: Musk did lay off the site’s accessibility team last fall. As Kate Knibbs wrote for Wired at the time, “there may be no one left to ensure the site complies with laws like the Americans with Disabilities Act.” Since then, the platform has made a series of drastic changes that slashed accessibility. The decision to charge a lot of money to operate Twitter-based apps meant the end of multiple services that helped disabled people use the platform, such as bots that created alt-text descriptions or captioned videos. 

As early as February, United States Senator Ed Markey wrote to Musk demanding the company reinstate its accessibility team: 

Many people who are blind and low vision preferred using third-party apps that were more compatible with screen readers than Twitter itself, but those apps are no longer available.  Your most recent decision to charge a fee for access to Twitter’s application programming interface (API) has sparked concerns that automated accounts that help users write alt-text for images, will cease to exist.  All of these changes under your leadership signal a disregard for the needs of disabled people. Consequently, Twitter users with disabilities are questioning their ability to continue to use the platform, and many have already left it.

In the meantime, developer Matt Eason has shared tips on keeping content accessible to those using screen readers:

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WHO DOESN’T LOVE A POSITIVE STORY—OR TWO?

“Great journalism really does make a difference in this world: it can even save kids.”

That’s what a civil rights lawyer wrote to Julia Lurie, the day after her major investigation into a psychiatric hospital chain that uses foster children as “cash cows” published, letting her know he was using her findings that same day in a hearing to keep a child out of one of the facilities we investigated.

That’s awesome. As is the fact that Julia, who spent a full year reporting this challenging story, promptly heard from a Senate committee that will use her work in their own investigation of Universal Health Services. There’s no doubt her revelations will continue to have a big impact in the months and years to come.

Like another story about Mother Jones’ real-world impact.

This one, a multiyear investigation, published in 2021, exposed conditions in sugar work camps in the Dominican Republic owned by Central Romana—the conglomerate behind brands like C&H and Domino, whose product ends up in our Hershey bars and other sweets. A year ago, the Biden administration banned sugar imports from Central Romana. And just recently, we learned of a previously undisclosed investigation from the Department of Homeland Security, looking into working conditions at Central Romana. How big of a deal is this?

“This could be the first time a corporation would be held criminally liable for forced labor in their own supply chains,” according to a retired special agent we talked to.

Wow.

And it is only because Mother Jones is funded primarily by donations from readers that we can mount ambitious, yearlong—or more—investigations like these two stories that are making waves.

About that: It’s unfathomably hard in the news business right now, and we came up about $28,000 short during our recent fall fundraising campaign. We simply have to make that up soon to avoid falling further behind than can be made up for, or needing to somehow trim $1 million from our budget, like happened last year.

If you can, please support the reporting you get from Mother Jones—that exists to make a difference, not a profit—with a donation of any amount today. We need more donations than normal to come in from this specific blurb to help close our funding gap before it gets any bigger.

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