BP Phone Operator: Calls to BP Are Pointless

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An anonymous operator from a BP call center in Houston tells a local TV station, KHOU, that the thousands of calls coming in are falling on deaf ears. “We take your information and then we have nothing to give them,” the source says, adding that the call center, where 100 operators take spill cleanup suggestions and inquiries about the Vessels of Opportunity program, is “just a diversion to stop [callers] from getting to the corporate office, to the big people.”

Some operators don’t even bother taking notes: “And they just put down, type: ‘Blah, blah, blah,'” the operator says.

Of course, BP denies those claims. Here’s the full video:

 

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DEMOCRACY DOES NOT EXIST...

without free and fair elections, a vigorous free press, and engaged citizens to reclaim power from those who abuse it.

In this election year unlike any other—against a backdrop of a pandemic, an economic crisis, racial reckoning, and so much daily crazy—Mother Jones' journalism is driven by one simple question: Will America move closer to, or further from, justice and equity in the years to come?

If you're able to, please join us in this mission with a donation today. Our reporting right now is focused on voting rights and election security, corruption, disinformation, racial and gender equity, and the climate crisis. We can’t do it without the support of readers like you, and we need to give it everything we've got between now and November. Thank you.

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