Why Is Obama’s Department of Labor Bringing On a Top McDonald’s PR Person?

Ofelia Castillos helped McDonald’s battle fast-food strikers.

Jim Weber/The Commercial Appeal/ZUMAPress

Labor Secretary Tom Perez has taken a lead role in President Barack Obama’s push to increase the federal minimum wage. The fast food industry is one of the nation’s largest employers of low- and minimum-wage workers. So why has the labor secretary brought on a top McDonald’s PR person as a senior adviser? 

Ofelia Casillas worked as a national media relations manager for McDonald’s until she was hired as Perez’ director of public outreach. At McDonald’s, Casillas was in charge of overseeing “media crises” for the company. That would include the wave of fast-food strikes designed to draw attention to poverty wages. McDonald’s average wage is $7.81 an hour.

During a national strike in August, in which workers were demanding that fast-food joints pay a $15 minimum wage, Casillas told Bloomberg that the strikers were not “providing an accurate picture of what it means to work at McDonald’s.”

At the Department of Labor, Casillas will be meeting with business and community groups about the secretary’s policy priorities, one of which is raising the minimum wage. That means she will inevitably be dealing with companies like McDonald’s as well as the striking fast-food workers, says Craig Holman, a government ethics expert at the consumer watchdog Public Citizen. Her previous work for McDonald’s could color how she presents their concerns to Perez, he argues, which means there is “clearly an appearance of a conflict of interest.”

(The White House did not respond to a request for comment. The SEIU, which has helped organize the national movement of fast-food strikes,  and the AFL-CIO, which is active in the minimum wage fight, declined to comment, as did Berlin Rosen, a public relations firm promoting the SEIU’s Fast Food Forward Campaign.)

Carl Fillichio, senior communications adviser at the DoL, says the hire does not represent a contradiction. “The Secretary is committed to raising the minimum wage and so is the Obama administration,” he says. Fillichio notes that prior to her job at McDonald’s, Casillas was a regional press secretary for the Obama campaign, and before that she worked at the American Civil Liberties Union. At the DoL, she does not influence policy, he adds, but merely serves as a liaison between the labor secretary and outside groups.

Critics are not convinced. “If she’s a gatekeeper for who [the DoL] is meeting with, that’s a problem,” says a top organizer in the minimum-wage fight who did not want to be identified. He adds that McDonald’s officials clearly don’t have an “understanding of where workers are… [The hire] certainly sends a troubling message.”


In 2014, before Donald Trump announced his run for president, we knew we had to do something different to address the fundamental challenge facing journalism: how hard-hitting reporting that can hold the powerful accountable can survive as the bottom falls out of the news business.

Being a nonprofit, we started planning The Moment for Mother Jones: A special campaign to raise $25 million for key investments to make Mother Jones the strongest watchdog it can be. Five years later, readers have stepped up and contributed an astonishing $23 million in gifts and future pledges. This is an incredible statement from the Mother Jones community in the face of the huge threats—both economic and political—against the free press.

Read more about The Moment and see what we've been able to accomplish thanks to readers' incredible generosity so far, and please join them today. Your gift will be matched dollar for dollar, up to $500,000 total, during this critical moment for journalism.

We Recommend


Sign up for our newsletters

Subscribe and we'll send Mother Jones straight to your inbox.

Get our award-winning magazine

Save big on a full year of investigations, ideas, and insights.


Support our journalism

Help Mother Jones' reporters dig deep with a tax-deductible donation.


We have a new comment system! We are now using Coral, from Vox Media, for comments on all new articles. We'd love your feedback.